Shipping policy
Shipping Fresh Flowers to Buds Blooms and Blossoms
Buds Blooms and Blossoms accepts flowers for preservation from clients throughout the United States.
For the best preservation results, please ship your flowers within 48 hours after your wedding, memorial, funeral, or special event whenever possible. Select overnight or two-day shipping so your flowers arrive at my studio within 3–4 days of the event.
Customers are responsible for the cost of shipping their fresh flowers to Buds Blooms and Blossoms. Detailed packing and shipping instructions are available on the Ship/Drop-Off Flowers page and should be followed carefully to help protect your flowers during transit.
Because fresh flowers are perishable, Buds Blooms and Blossoms cannot guarantee their condition upon arrival or be responsible for delays, damage, loss, heat exposure, freezing, or other issues that occur while the flowers are in the care of the shipping carrier. I will always do my best to work with the flowers in the condition in which they arrive.
Local Flower Drop-Off
Local clients may arrange to drop off their flowers in Cache Valley, Utah. Please follow the current drop-off instructions provided on the website or after booking.
Do not come to the studio to pick up a completed order until you have received a notification confirming that your order is ready.
Shipping Completed Keepsakes
Once your preservation order is complete, your finished keepsakes will be carefully packaged for shipment to you.
Shipping charges for completed preservation pieces are the customer’s responsibility and are calculated at checkout based on the packaged size and weight of the order. Buds Blooms and Blossoms does not offer free shipping unless it is specifically stated as part of a promotion.
Tracking information will be provided when your completed order ships.
Processing and Turnaround Time
Flower preservation is a custom process, and completed pieces are not shipped immediately after your flowers are received.
The estimated preservation turnaround time is approximately 8–12 weeks from the date your flowers arrive. Because every order is handcrafted, the exact completion time may vary depending on the flowers, the items ordered, the complexity of the designs, and the current volume of orders.
Shipping transit time is separate from the preservation turnaround time.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. Please contact me as soon as possible if your address changes before your completed order ships.
Buds Blooms and Blossoms is not responsible for packages that are delayed, lost, returned, or delivered incorrectly because of an inaccurate or incomplete address provided by the customer. Additional charges resulting from address corrections or reshipment are the customer’s responsibility.
Lost or Delayed Packages
Once a package has been accepted by the shipping carrier, its delivery schedule is outside the control of Buds Blooms and Blossoms. Carrier delays may occur because of weather, holidays, service disruptions, or other circumstances.
If tracking shows an unusual delay, please contact me. I will help you review the shipment information and determine the appropriate next step with the carrier.
Damaged Packages
Please inspect your completed keepsake as soon as it arrives.
If your order arrives damaged, contact me promptly after delivery and provide:
- Your name and order number
- Clear photographs of the damaged item
- Clear photographs of the shipping box
- Clear photographs of the interior packaging
- A clear photograph of the shipping label
Please keep the damaged item and all original packaging while the issue is being reviewed, as the shipping carrier may require them for a claim.
I will work with you to determine the appropriate resolution based on the circumstances.
Questions About Shipping
If you have questions about shipping fresh flowers to my studio or receiving your completed preservation order, please contact me before shipping.
