Shipping policy
SHIPPING POLICY
Shipping Fresh Flowers to Buds Blooms & Blossoms
Buds Blooms & Blossoms accepts flowers for preservation from clients throughout the United States. For the best preservation results, I recommend shipping your flowers as soon as possible after your wedding, memorial, funeral, or special event—ideally within 24–72 hours.
Customers are responsible for the cost of shipping their fresh flowers to Buds Blooms & Blossoms. Detailed packing and shipping instructions are available on my Ship/Drop-Off Flowers page and should be followed carefully to help protect your flowers during transit.
Because fresh flowers are perishable, I cannot guarantee their condition upon arrival or be responsible for delays, damage, loss, heat exposure, freezing, or other issues that occur while the flowers are in the care of the shipping carrier. I will always do my best to work with the flowers in the condition they arrive.
Local Flower Drop-Off
Local clients may arrange to drop off their flowers in Cache Valley, Utah. Please follow the current drop-off instructions provided on the website or after booking.
Shipping Completed Keepsakes
Once your preservation order is complete, your finished keepsakes will be carefully packaged for shipment back to you.
Shipping charges for completed preservation pieces are the responsibility of the customer and are calculated based on the size, weight, destination, and packaging requirements of the order. Buds Blooms & Blossoms does not offer free shipping unless specifically stated as part of a promotion.
Tracking information will be provided when your completed order ships.
Processing & Turnaround Time
Flower preservation is a custom process and is not shipped immediately after your flowers are received. Current preservation turnaround times are listed on the website and may vary depending on the size and complexity of your order and the volume of orders being processed.
Shipping transit time is separate from preservation turnaround time.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. Please contact me as soon as possible if your address changes before your finished order is shipped.
Buds Blooms & Blossoms is not responsible for packages that are delayed, lost, returned, or delivered incorrectly because of an inaccurate or incomplete address provided by the customer. Additional shipping charges resulting from an incorrect address or reshipment are the customer's responsibility.
Lost or Delayed Packages
Once a package has been accepted by the shipping carrier, delivery times are outside of my control. Carrier delays may occasionally occur due to weather, holidays, service disruptions, or other circumstances.
If tracking shows an unusual delay, please contact me and I will help you review the shipment information and determine the appropriate next step with the carrier.
Damaged Packages
Please inspect your completed keepsake as soon as it arrives. If your order arrives damaged, contact me promptly and include:
- Your name and order number
- Photos of the damaged item
- Photos of the shipping box and packaging
- Photos of the shipping label
Please keep all original packaging until the issue has been resolved, as the shipping carrier may require it for a damage claim.
Questions About Shipping
If you have questions about shipping fresh flowers to me or receiving your completed preservation order, please contact Buds Blooms & Blossoms before shipping.
